Culture is very important to us

Company culture is the heartbeat of a workplace – it is the mix of values, attitudes, behaviours, and standards that pulse through every aspect of the work environment and people within. It goes far deeper than perks and policies. Culture is the overall experience people feel when they step into their roles each day, aligning seamlessly with the company's vision, values, objectives and outputs.

At its core, company culture shapes the everyday vibe. In a healthy and vibrant culture, there's a buzz in the air. Employees are engaged, committed, and genuinely excited to be part of the bigger journey. This enthusiasm stems from clarity and consistency regarding expectations: how work is delivered, the importance behind each task, and the ways people interact both internally and externally. Most importantly culture must flow outwards from the business and envelop its clients, partners and suppliers.

What truly sets a great company culture is how the business’ vision and values aren't just words; they are true, lived and breathed realities. Culture is best when teams ‘walk the talk’. This alignment drives a cohesive and thriving ethos, where every individual feels valued and motivated to contribute towards the collective success. At the core of Mandate’s company culture are five pillars: Pride, Reward, Clarity, Individuality and Innovation.

Pride

This radiates through every project we undertake. It's the spark that ignites our passion and fuels our commitment to excellence. In our team, taking pride in our work isn’t just encouraged; it’s celebrated. It's about looking back at our achievements and saying, "We did that!"

Reward

is woven into our fabric. We believe in rewarding, recognising and celebrating the work, performance, commitment and achievements of our team. Whether it's a job well done, a milestone reached, or an innovative idea brought to life, we ensure that every victory, big or small, gets its moment of fame and hi-fives. We have an innovative benefits package driven by team democracy, we pay high salaries and we reward personal progression in hand with commercial success.

Clarity

This forms part of our commitment to openness. It's the clear, honest dialogue we foster at every level internally and externally. Questions and challenges are warmly welcomed, ideas are shared freely, and feedback is a two-way flow. This transparency builds trust and ensures everyone is on the same page, moving forward in the same direction. We don’t do ambiguity.

Individuality

Is the unique brushstroke that each team member brings to our creative collective. We celebrate the diverse backgrounds, perspectives, and talents of our people, knowing that it is this beautiful mix that fuels our creative thinking and ultimately drives client excellence. Every voice is heard, every idea is valued, and everyone gets to be their authentic true self.

Innovation

Challenging the status quo is the lifeblood of our approach, permeating every aspect of our business lives and work. We’re not just thinking outside the box - we’re redesigning the box altogether. Innovation isn’t just about technology, it’s about groundbreaking ideas; it’s about a mindset that positively questions, embraces change, and drives continuous betterment. We encourage our team to think BIG, experiment boldly and embrace the journey of learning and growth. This spirit keeps us energised, agile, forward-thinking, and at the forefront of the PR industry.

Mandate’s culture stands proudly on these five pillars. Each one is a crucial building block in creating an environment where creativity thrives, achievements are celebrated, openness is the norm, individual strengths are harnessed, and innovation drives us forward. Together, they shape a team that’s not just productive, but also a joy to be part of.